124 Bolton Road, Atherton Manchester, M46 9JZ
In 2012 we had the rare opportunity to design a brand new practice and to relocate very close to the original site which meant no inconvenience to existing clients and even better facilities for existing and new clients and pets. The new premises provided excellent car parking, a large waiting room with excellent access for disabled clients and the less mobile pets and even better hospitalisation and operating facilities.
Very few clients have actually had the opportunity to view the practice beyond the consulting and waiting rooms. Those that have are amazed at the size of the practice and the facilities that are available. If you would like a tour of our facilities please ask at reception and a nurse will give a guided tour whether you are an existing client who wants to see what goes on behind the scenes or if you are a new client and are thinking of allowing us to provide your pet with veterinary care.
This large room is the hub of the in-patient area. It is in this area that all animals are examined, blood samples taken, treatments administered and anaesthetics given prior to surgical procedures.
We have 2 operating theatres dedicated to sterile procedures. Each one is identically equipped with a hydraulic table which can be raised to the height preferred by an individual surgeon and tilted to a set angle if necessary, a wall mounted anaesthetic machine, oxygen generators and scavenging unit and facilities for administering intravenous fluids. Heat pads are available and plastic cradles are used to position the patient correctly.
The surgical instruments used are identical to those which a surgeon would use to operate on a human and we have a wide range available at all times.
All soft tissue and orthopaedic procedures are carried out in these theatres. If a procedure requires specialist skills and funds are available then the veterinary surgeon may recommend referral to a specialist referral centre. We only use specialists with whom we have built up a strong relationship and to whom we would take our own pets. All have post-graduate qualifications in their field and most are highly qualified RCVS recognized specialists in their own field and are comparable to a Consultant in human medicine/surgery.
We have invested in laboratory equipment worth in excess of £15000 which enables us to get important biochemistry and haematology results within minutes. This is of particular importance with seriously ill animals and enables us to decide on an appropriate treatment plan more quickly.
Some animals have blood tests performed prior to their anaesthetics.
Some laboratory tests such as hormone assays are more reliably done by external laboratories and therefore we do post some samples away and will normally get these results back by fax within 1-2 days. We have an arrangement with 2 specialised veterinary laboratories that have a courier service so samples are transported quickly and reliably to the laboratory and results generated as soon as possible.
Histology samples will usually take 5-7 days to get results back because of the processing required.
All of the external laboratories that we use are chosen for their reputation and expertise and these are constantly reviewed by ourselves.
Quality control is a very important aspect of running the laboratory in order to ensure reliability and accuracy of the results obtained and we run quality control tests on our laboratory equipment on a frequent and regular basis.
We also have a microscope to enable us to examine skin scrapings and urine samples in-house.
We have a separate dispensary which is monitored for temperature and is kept very well stocked with all of the pharmaceuticals and special diets that we prescribe daily. In the event that we have run out or need to order a special drug we have deliveries daily (usually by 830am) and can therefore ensure a reliable supply.
We have several kennel rooms for the separate hospitalisation of dogs, cats and small pets in their own wards and also a separate isolation ward for animals with infectious diseases. The kennels are constructed from stainless steel which is easily disinfected and cleaned. Cheaper kennels made from fibreglass or plastic are not used. The animals are bedded down on vetbed – a material that allows liquid to soak through keeping the patient clean, dry and warm. Dogs that are able to do so are taken out for walks as needed in the exercise yard, especially when staying for any length of time. By hospitalising pets in their own ward by species we can minimise any stress involved.
The wards are all set up to deliver oxygen directly to any patient that may need it, for example, animals that are hospitalised for acute heart failure. Each kennel also has the necessary facilities for administering drips to any patient that needs intravenous fluids. All hospitalised animals have an in-patient record chart and an assigned nurse to provide care. The nurse will hand over care for her patients at the end of her shift to another so that no animal is ever without nursing cover. All animals are checked regularly throughout the day and night as necessary by nurses and veterinary surgeons. The overall responsibility for the treatment of any animal admitted lies with the Veterinary Surgeon and we put a great deal of emphasis on continuity of care.
We also have a smaller kennel room assigned as isolation for patients with infectious diseases. Fortunately, with regular vaccinations and boosters this is rarely needed. It is completely separate from all other patient areas and “barrier nursing” techniques are used.
We normally ask owners to telephone between 8.30 and 9.00 each morning for a progress report on any in-patients and again between 6.00 and 7.00 each evening. However, we fully appreciate how concerned owners are for their pets and consequently more frequent phone calls are invited.
Most pets will go home the same day. However if a patient needs to be hospitalised overnight then the veterinary surgeon on duty will arrange with the nurses to provide adequate overnight care.